Shipping Policy

Last Updated: July 3, 2026

Frostmere, operated by Aspen Groves Studio LLC

At Frostmere, we carefully curate products from a variety of trusted sources, including authentic vintage items, made-to-order products, digital goods, and partner-fulfilled merchandise. Because of this, shipping times and packaging may vary by product.

Processing Time

Orders are processed as quickly as possible. Most orders are processed within 1–3 business days, although some handmade, made-to-order, vintage, or partner-fulfilled items may require additional processing time.

Shipping Times

Estimated delivery times are provided as a general guideline and are not guaranteed.

• Print-on-Demand Products: Approximately 3–15 business days (U.S.)
• Vintage & Antique Items: Typically ship within 1–3 business days after purchase unless otherwise noted in the product listing.
• Partner-Fulfilled Products: Delivery times vary by supplier and destination. Estimated shipping information will be provided on the applicable product page whenever available.
• Digital Products: Delivered electronically and do not require shipping.

Print-on-demand products typically arrive within 3–15 business days, although production and carrier times may vary depending on the product and fulfillment partner.

Multiple Shipments

Some orders may arrive in multiple packages. Products fulfilled by different suppliers or shipped from different locations may be delivered separately and may arrive on different days.

Shipping Costs

Most products include free standard shipping within the United States unless otherwise noted.

Certain vintage, oversized, fragile, handmade, or specialty items may require a flat-rate or calculated shipping charge. Any applicable shipping costs will be displayed during checkout before your order is completed.

Tracking

When available, a shipping confirmation email with tracking information will be sent once your order has shipped.

Shipping Delays

While we work hard to ensure orders are shipped promptly, Frostmere is not responsible for delays caused by shipping carriers, weather, customs processing, supply chain disruptions, or other circumstances beyond our reasonable control.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us at info@frostmere.co as soon as possible. We will gladly work with you and, when appropriate, the shipping carrier or fulfillment partner to help resolve the issue.

Contact

Questions about shipping or your order?

Email: info@frostmere.co